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01772 499081

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Delivery Information

***OAK SOLUTION OFFERS FREE DELIVERY ON ALL ITEMS OF FURNITURE***

The free delivery offer excludes the following postcodes and areas:

*IV, DD, PA, Northern and Southern Ireland, Isle of Man, Isle of White, Channel Islands and Scottish Isles. If you do live in any of these areas, an additional surcharge may apply. Please contact us for a quote.

In certain instances, depending on order quantity and value, management may waive the surcharge. Please call us on 01772 499081 for further information.

Oak Solution are committed to offering the best furniture at the best prices. As a result, we are proud to offer our customers a free delivery service*. This is very much a unique offer that is rarely offered by other furniture retailers.

Our aim is to get you your furniture as quickly and safely as possible. Therefore, we only use the best delivery companies who are efficient and are sure to handle your furniture with the utmost care.

Our general lead time on all items is 5-10 working days (within a fortnight). However, our aim is to get the items delivered to your home within the first week of placing your order. If you require furniture urgently or within a certain time frame, please do not hesitate to contact us.

If for some reason we are unable to deliver within our general lead time of 5-10 working days, we shall contact you directly to advise.

The delivery companies are very flexible and will provide you with plenty of notice of your delivery date and time. If delivery cannot be taken on the date proposed, alternatives will be offered. The delivery company will try their utmost best to accommodate your needs and work around your availability.

We offer three methods of carriage:

One Man Delivery

The delivery driver can deliver himself directly to any room on the ground floor.

If the item needs to be taken upstairs and it is large and heavy, the driver may require assistance.

Two Man Delivery

This service involves a two man delivery team who will take the furniture themselves to the room of your choice. They will unpack the item, place it into its correct location before taking away all the packaging.

This service is available at an additional charge.

If you would like to opt for this method, please contact us prior to placing your order so we can advise you on the charge.

Parcel/Pallet deliveries

This option is available for customers that live in non-mainland UK or any areas that incur a delivery cost. Prices will depend on size of item and the delivery location. Please contact us for a quote.

If you require any further information on any of the above, one of our customer service representatives are more than happy to help. You can email us at info@oaksolution.co.uk or call us directly on 01772 499081.