Our two man delivery service is continuing to operate as usual. Social distancing shall be maintained at all times and if you prefer the item(s) to be left on the doorstep then please do let the delivery team know at the point of delivery. Our teams will be equipped with face masks and gloves to enable them to provide a safe delivery to customers’ homes. Our drivers are regularly washing and sanitising their hands throughout the day and each vehicle is equipped with hand sanitisers. As a direct result of the rigorous and comprehensive procedures we have introduced, we are still delivering within our stated lead times on our website. However, in the unlikely event of any delays on your order, we will contact you via email or phone to advise you accordingly.
Our phone lines continue to remain open and emails are being answered on average within 24 hours.
Our state of the art warehouse will function as normal throughout the lockdown period. All our warehouse staff are fully abiding by government guidelines and are provided with the necessary PPE equipment in order to keep them safe and ultimately our customers’ safe.
Please be rest assured that we are doing everything we can to maintain service levels at a high standard in order to allow you to shop with and have an overall pleasant and safe experience. We wish you all the best and stay safe.